Website Broken? We’ll Find Out Why.
Forms not sending, emails disappearing, pages showing errors, checkout problems or something simply stopped working? Arthena diagnoses and repairs existing websites without immediately telling you that you need a completely new one.
⚠ Website issue detected
Diagnose → Repair → Test
Find the cause, explain the problem and get your website working properly again.
You May Not Need a New Website
A broken website does not automatically mean starting again. Many problems can be traced to a faulty form, configuration error, outdated code, database problem, hosting issue or a change elsewhere on the website.
Contact Forms & Email
Forms showing success but messages never arrive, emails going missing, enquiry logs not updating or mail configuration problems.
403, 404 & 500 Errors
Diagnose access denied errors, missing pages, server errors, redirect problems and unexpected website failures.
Ecommerce Problems
Product, cart, checkout, payment, stock, tracking and other issues affecting OpenCart, Shopify or custom ecommerce websites.
PHP & Database Faults
Broken PHP pages, database errors, missing records, incorrect queries and problems between websites and admin systems.
Layout & Mobile Issues
Menus, forms, buttons or page layouts behaving incorrectly on phones, tablets or desktop devices.
Old or Abandoned Websites
Help with websites left behind by a previous developer, older PHP systems or sites that have gradually developed problems.
We Find the Cause Before Recommending the Fix
Website problems are often symptoms rather than the real fault. We investigate what is actually happening before making changes, helping avoid unnecessary rebuilding or repeated temporary fixes.
Something Stopped Working
Your site was working normally and suddenly a page, form, email, checkout or feature has stopped behaving properly.
Your Developer Has Disappeared
We can investigate an existing website even if it was built by somebody else and you no longer have technical support.
You Don't Know What's Wrong
You do not need to diagnose the technical fault yourself. Tell us what you are seeing and we can investigate from there.
Support for Existing Business Websites
Arthena works with ecommerce platforms, PHP websites and custom-built business systems, including websites where several different services need to work together.
OpenCart & Shopify Support
Diagnose faults affecting online shops, products, stock, checkout, payment integrations, tracking and store configuration.
- OpenCart troubleshooting
- Shopify app and store issues
- Product and inventory problems
- Checkout and conversion tracking
- Platform integrations
PHP, Forms & Business Systems
Repair existing custom websites, admin areas and database-driven systems without automatically replacing everything that already works.
- PHP troubleshooting
- MySQL database problems
- Contact and application forms
- Admin and login problems
- Custom business workflows
A Practical Route From Problem to Repair
Tell Us the Problem
Explain what has stopped working, what you expected to happen and anything that changed recently.
Diagnose
We inspect the relevant website, code, configuration, logs or database to identify the likely cause.
Repair
Once the cause is understood, we make the required changes rather than replacing unrelated parts of the website.
Test
We test the repaired feature and confirm that the original problem has been resolved.
Keep Your Website Working
Once the immediate problem is fixed, you can simply carry on using your website or ask Arthena to help with ongoing hosting, maintenance, improvements or future development.
Something Wrong With Your Website?
Tell us what is happening. You don't need to know the technical cause — that's what we'll investigate.